Shipping policy

Shipping Policy – FLIVÈRT

1. General

We want your order to arrive safely and in good condition. That is why we ship all our products insured and with signature required. Once your package has been shipped, you will receive an email with a track & trace code so you can follow the shipment yourself.

Orders are processed and shipped from Monday to Friday. No parcels are shipped during weekends or public holidays.

 

2. Shipping Costs

Netherlands

  • Orders under €150: €4.95 – tracked and insured delivery

  • Orders from €150 to €500: €10.00 – tracked and insured delivery

  • Orders above €500: complimentary shipping

Europe & Worldwide

Shipping rates vary by destination and package size. The exact costs will be calculated at checkout.

3. Delivery Times

  • Within the Netherlands: usually 1 to 5 business days

  • Within Europe: usually 5 to 10 business days

  • Outside Europe: delivery may take longer depending on the carrier and customs clearance

Please note: these times are indicative. FLIVÈRT is not liable for delays caused by carriers or customs.

 

4. Import Duties and Taxes

For orders outside the European Union, import duties, taxes, or other charges may apply. These are always the responsibility of the customer and are not covered by FLIVÈRT.

 

5. Address and Order Tracking

After placing your order, you will receive a confirmation email. Once your package has been shipped, we will send you the track & trace code.

Did you accidentally enter the wrong address? Please contact us as soon as possible at info@flivert.nl. If the package has already been shipped, we can no longer make changes.

 

6. Important Information

Always carefully check your address details when placing an order. FLIVÈRT is not responsible for extra costs or delays resulting from an incorrectly entered address.

If a product turns out to be unavailable, we will contact you immediately. You can then choose an alternative or a refund.